To place a refund request for an order placed with Swiftcom Tech, You would need to contact us via email at info@swiftcomtech.net or your account manager.

Please have your order number available and provide a reason for your request in order to speed up your refund process. Your request will be reviewed within 2 days and we will notify you via email of the results.

Refund request are accepted up to 30 days from the date of placing the Order with Swiftcom Tech. We may grant extensions to this period for some special cases and Services at its discretion.

You may submit a request to cancel your order on the same day the order was placed. Please note that if the Service is already delivered we may not be able to approve the cancelation request.

In case of misunderstandings between Swiftcom Tech Refund Policy and the Service terms, the present Refund policy will prevail. Shipping costs (if any) are non-refundable, except if due to Swiftcom Tech error, when you need to contact Swiftcom Tech and make a formal request.

If the refund request is granted by Swiftcom Tech, payments are refunded as follows:

Credit / Debit Cards payments will be refunded within one (2-3) business days;
Other payment methods will be refunded between five (5) to seven (7) days.
If applicable, Swiftcom Tech reserve the right to hold the refund payment until we receive a completed letter of destruction of the Product/Service signed by you.

The present Refund policy is part of the Swiftcom Tech TERMS AND CONDITIONS.